Couldn't load pickup availability
Standard ground shipping within the US
Gold & Platinum members
Free
Silver members with an existing free-shipping benefit keep it through December 31, 2026.
All other orders
$10 flat rate
Expedited shipping rates are shown at checkout.
US orders
Exchanges and store credit are free.
Return unworn, undamaged items in their original packaging within 21 days of purchase.
Refunds: $13 return fee without return protection.
Return protection is available at checkout. Pre-orders have 21 days from the shipping date.
Part of our Perfect Collection, the Perfect Emma Pump is a modern icon, beloved for its refined silhouette and thoughtful, comfort-driven design. Crafted in sleek cognac calf, it features a soft, leather finish that feels polished yet timeless.
Designed for all-day wear, the Perfect Emma includes extra padding, built-in arch support, and a non-slip rubber sole for comfort and stability. A subtle three-line detail at the back of the heel adds a quiet signature touch, while the statement tortoise shell block heel brings depth, contrast, and a modern edge.
Worn by Amal Clooney, Emma Stone, and Jane Fonda, the Perfect Emma has become a coveted choice for both work and events, equally suited to the office, evening occasions, and everything in between.
A wider toe box eases foot crowding for all day comfort
6mm of extra padding added for increased comfort
Shaped insole to support the natural arch of the foot
Inset block heel provides height and length without the heaviness of a traditional block heel
Overall rating: 4.4633026 / 5 from 218 reviews.
Perfect Emma shoes are highly praised for their beauty, versatility, and comfort. Customers love the look and quality, though some find the fit and toe box narrow, particularly for wider feet. Sizing can be tricky, with some finding it true to size while others struggle to find the right fit.
Review topics: ["color","feel","fit","issues","size","quality","look","shoes","height","customer service","style","heel","padding","comfort","design","emma","craftsmanship","construction","cut","pumps","detail","beauty","material","toe","length","toe box","feet","pair","arch support","emmas"].
"This is my second time purchasing this shoe. I love this shoe but had to size up a half size. I previously bought another pair in my normal 8.5 (like my many other Sarah Flint shoes) and it was so tight and did not stretch AT ALL, not even with professional cobbling. They simply cannot be worn. Very disappointing for this price point. Recommend you make it very clear on the listing these run a half size small. They are too expensive to go unworn."
"The shoe is beautiful but too small all I needed to go up a size. But I tottered. I am 96 Years old and I need a pointed toe low heel pump. I need a 39"
"These shoes are both beautiful and comfortable!"
"This shoe is beautiful and true to size. It’s of great quality and packaged and shipped well. This company projects quality and great customer service."
"The toe box on this shoe was much too narrow for a comfortable fit."
"This shoe is beautifully made and it is super unique. The materials and artistry make it a one of a kind show."
"This is my new favorite shoe. She is gorgeous AND comfortable. Size 38 fits perfectly; for reference I am 38. 5 in Natalie’s."
"These shoes are incredibly comfortable and such a high quality!"
"I wore these shoes briefly as I packed for a trip, just to break them in. At the time, they felt fine - nothing great, but fine. I then wore them for a three-day conference and my feet hurt so badly by the end of the second day that I wore sneakers with my suit on the third day. Specifically, the toes felt worse as time went on, even though I had read that the shoes should stretch out after only a few hours of wear. I'm hoping these get better soon, as they are a lovely shoe, but I'm a bit concerned that these shoes just might not work for my feet."
"These are perfect! They fit well and are comfortable! I haven't worn them out yet, but just walking around my home, they are more comfortable than other heels I own."
