Orders placed on a weekday before 1:00 p.m. (EST) will generally begin processing that day. Orders placed after 2:00 p.m. (EST) will generally begin processing the next business day.
For orders placed on weekends or holidays, orders will generally begin processing on the next business day. Holidays and peak sales time may alter your shipment timeframe.
Please note: We do not offer Saturday delivery. We do not provide delivery to freight forwarding companies. Unfortunately, our carriers are unable to deliver to APO/FPO addresses or P.O. boxes at this time.
RATES AND SERVICES
We are excited to offer $10 GROUND SHIPPING on all orders shipped to any destination within the USA.
Sarah Flint uses FEDEX for all international and domestic orders. International rates are calculated at a standard $50 for under two pairs of shoes.
Upon shipment, FEDEX can take anywhere from 2-5 business days. For time sensitive, guaranteed date delivery, please choose expedited option.
If you have any questions please reach out to firstname.lastname@example.org or call 1-800-355-1535
Returns will be accepted within 21 days from the date received.
Purchase of Sale items are final sale and can only be returned for store credit.
Merchandise must be unworn and undamaged.
Login to the returns portal below or in your customer account page with your email and order number to obtain a Return Authorization number. Carefully fill out the form and follow instructions to initiate your return.
Once a return authorization number is provided, use your return shipping label provided in the original package.
Purchases with a Return Authorization number will be refunded back to the original method of payment.
If not shipped within 7 days of when the RA is issued, said RA will be voided.
Sarah Flint will not assume responsibility for reimbursement or compensation in the event a return package is lost, stolen or mishandled. Please keep all tracking details for your records.
Refunds will be processed within 7 business days of receipt of returned merchandise.
The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
Once the return has been processed, you will receive a return email confirmation.
Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post.